Google Gmail faces uptime problems

Google Gmail faces uptime problems

Google confirmed that some of the users of their Gmail service were unable to access their accounts.

The outage lasted for more than a day for some users. Some of the paying customers were also affected.

A company representative confirmed in a posting on the Google Groups: “We’re aware of a problem with Gmail access affecting a small number of users. We expect to provide an estimated problem resolution time at 3 pm. Please note that this is an estimate and is subject to change.”

Another updated was posted later on which said: “The issue affecting a small number of Gmail users is being addressed, and many users have already had their service restored. All affected users should have their service back online today, if not already restored. We know how important Gmail is to our users, so we take issues like this very seriously, and we apologize for the inconvenience.”

One of the complaints from a paying user said: “Since yesterday around at least 4 p.m. my CEO cannot access his mail. He gets a 502 temporary error. Support keeps telling me it is affecting a small number of users. This is not a temporary problem if it lasts this long. It is frustrating to not be able to expedite these issues.”

Google has now confirmed that the problems are fixed and the services are fully restored.