ZoneAlarm Firewall update messes it up for the users

ZoneAlarm Firewall update messes it up for the users

Zone Labs, the makers of the popular range of security applications for the Windows platform has reported that an update released on June 9th at approx. 5:30 p.m. (PDT) caused stability issues with their applications. The actual release from the company goes as under:

Zone Labs users began reporting True Vector-related crashes across its ZoneAlarm firewall and security suite product line late this afternoon, June 9th at approx. 5:30 p.m. Pacific Daylight Time (PDT).

Zone Labs quickly replicated the issue in the company’s security lab, identified the cause and resolved it within 5 hours.

The problem was related to an update to our Program Advisory service issued at 4:00 p.m. PDT. As soon as the issue was confirmed, Zone Labs rolled back the Program Advisory update and cleared its Internet-based update delivery system, which restored full functionality to users immediately.

Customers should be assured that Zone Labs is committed to providing a seamless, advanced Internet security solution and we sincerely apologize for any inconvenience this may have caused.

Contact: Zone Labs customers who are concerned about information contained in this advisory or have additional technical questions may reach our Technical Support team at: http://www.zonelabs.com/support/. To report security issues with Zone Labs products contact security {at} zonelabs(.)com.

For more information check out the Zone Labs: Security Alert…