Forrester: Microsoft’s Software Assurance maintenance program not that good

Forrester Research: Microsoft’s Software Assurance maintenance program not that good

Forrester Research has said in a report that their studies show that Microsoft’s Software Assurance maintenance program does not save as much money as expected for the IT procurement managers.

The program has been designed to provide updates to new products along with support and training tools.

Companies join the program to get regular updates like from the Windows XP OS to the Windows Vista OS.

The study found out that Microsoft hasn’t stuck to a consistent release schedule. And this has resulted in a situation where the program could cost companies more money than simply buying new licenses as needed.

The report stated: “The uncertainty regarding product releases makes it difficult for IT procurement and sourcing professionals to justify a three-year SA renewal.”

Forrester is now advising the companies to demand better deals from the company. The report claimed: “Discounts in the 7 percent to 15 percent range, depending on your size and level of spending, should be the foundation of any renewal discussion.”